Legal

Terms of Service

The basis on which you may use this website, and the framework that applies to services provided by StellarStart Global Limited.

Last updated 25 July 2026 · Version 3.0

Template for review. This page is drafted as a working template for StellarStart Global Limited and must be reviewed against the company’s registration details, insurance position and the regulatory regime of each jurisdiction it serves before publication.

1. Who we are

This website is operated by StellarStart Global Limited (“StellarStart”, “we”, “us”), a company registered in England and Wales. Our registered company number and registered office address appear in the site footer and on our invoices. References to “you” mean any visitor to this website and, where an engagement exists, our client.

2. Scope of these terms

These terms apply to your use of this website and to any enquiry you submit through it. They also form part of the framework for services we provide, together with the written proposal or engagement letter for your matter.

Where these terms conflict with a signed proposal or engagement letter, the proposal or engagement letter prevails for that matter.

3. Nature of our services

StellarStart provides consultancy, paralegal, documentation and business-support services. Depending on the jurisdiction and the matter, our work may include:

  • research, drafting and preparation of documents and filings;
  • coordination of filings and registrations with registries and authorities;
  • compliance programme design and implementation support;
  • litigation support, including pleadings preparation, bundles and document review; and
  • instruction and management of locally qualified professionals on your behalf.

Regulated activity

We do not hold ourselves out as a firm of solicitors, attorneys or advocates, and we do not carry out activities reserved to regulated professionals unless a locally qualified StellarPartner is formally engaged for that purpose. Where a matter requires a regulated professional, we will say so and identify who is taking that responsibility.

4. Engagement and no-advice notice

Nothing on this website is legal, tax or financial advice, and no content here should be relied on for a specific decision. Reading this site, submitting an enquiry, or exchanging preliminary correspondence with us does not create a client relationship.

An engagement begins only when: (a) we have completed conflict and identity checks; (b) we have issued a written proposal or engagement letter setting out scope and fees; and (c) you have accepted it in writing. Until all three are satisfied, we owe you no duty in respect of your matter.

5. Fees, invoicing and taxes

Fees are set out in your proposal. Any figures published on our fees page are illustrative guidance for budgeting and do not constitute an offer.

  • Fixed-fee matters: ordinarily 50% on engagement and the balance on delivery.
  • Retainers: invoiced monthly in advance; unused hours roll forward one month only.
  • Milestone matters: invoiced at the close of each approved phase.
  • Hourly matters: recorded in six-minute units against the stated rate and any agreed cap.

Invoices are payable within 14 days of issue unless the proposal states otherwise. Disbursements, official fees, registry charges, translations and StellarPartner costs are passed through at cost and are additional to our fees. All amounts are exclusive of VAT, GST, sales tax or equivalent, which we add where applicable. We may charge interest on overdue amounts at the statutory rate, and may suspend work on a matter where an invoice is materially overdue, having first given you notice.

6. Your responsibilities

Our output depends on what you give us. You agree to:

  • provide accurate, complete and timely instructions, documents and information;
  • tell us immediately about any deadline, hearing date, limitation period, renewal date or official communication relevant to your matter;
  • notify us of changes to your circumstances that affect the work, including changes of ownership, address or entity status;
  • obtain any consents or authorisations needed for us to act; and
  • pay our invoices when due.

We track deadlines that are known to us on matters we are engaged on, and we will flag them to you in advance. We cannot be responsible for a date we were never told about.

7. StellarPartners and third parties

Where a matter needs a locally qualified professional, a filing agent, a translator or a technology provider, we may instruct them as part of your matter. We select StellarPartners with care and manage them against your scope and timeline. However, we do not accept liability for the acts or omissions of an independent third party, and where a third party’s own terms limit their liability, that limit applies to that part of the work. We will tell you which parts of a matter sit with a StellarPartner and where professional responsibility for those parts rests.

8. Confidentiality and conflicts

We keep your information confidential and use it only for your matter, except where disclosure is required by law, by a court or regulator, or is necessary to instruct a StellarPartner on your instructions. Our handling of personal data is described in our Privacy Policy.

We run conflict checks before accepting a matter. If a conflict emerges during an engagement, we will tell you promptly and, if it cannot be managed appropriately, we may have to stop acting on that matter.

Please do not send confidential or privileged documents with a first enquiry. We will confirm a secure channel once your matter is scoped and checks are complete.

9. Intellectual property

All content on this website, including text, layout, graphics and code, is owned by or licensed to us and is protected by copyright and other rights. You may view and print pages for your own reference. You may not republish, sell, systematically extract or use our content commercially without written permission.

For work produced under an engagement: on payment in full, you receive ownership of, or a perpetual licence to use, the final deliverables prepared specifically for you. We retain ownership of our precedents, templates, checklists, tools and know-how, including any improvements to them arising from your matter.

10. Acceptable use of the site

You agree not to use this website to: attempt unauthorised access to any system; interfere with its operation; scrape or harvest content or contact details at scale; introduce malicious code; or submit content that is unlawful, misleading or infringing. We may suspend access where we reasonably believe this clause has been breached.

11. Liability

Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot lawfully be limited.

Subject to that:

  • this website is provided on an “as is” basis and we give no warranty that it will be uninterrupted or error-free;
  • we are not liable for any loss arising from reliance on website content in the absence of an engagement;
  • we are not liable for indirect or consequential loss, loss of profit, loss of business, loss of anticipated savings or loss of goodwill; and
  • our total liability in respect of a matter is limited to the greater of the fees paid by you for that matter or the amount stated in the relevant proposal, and in any event is subject to the limit of our professional indemnity cover in force at the time.

Any claim must be brought within twelve months of the date you became aware, or ought reasonably to have become aware, of the circumstances giving rise to it.

12. Term and termination

You may end an engagement at any time by written notice. We may end an engagement by written notice where: you do not provide instructions we reasonably need; a conflict arises that cannot be managed; an invoice remains materially overdue; or continuing would place us in breach of law or professional obligation.

On termination you remain liable for fees and disbursements incurred up to that date, including work in progress. We will, on request and subject to payment, hand over your documents and provide a reasonable handover to your new adviser. Termination does not stop a deadline running. We will tell you what is outstanding and what dates remain live on the file so nothing lapses in the transition.

13. Governing law and disputes

These terms and any dispute arising from them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, unless your proposal specifies a different governing law and forum for that matter.

If you are unhappy with our work, please raise it with your named contact first. We will acknowledge a complaint within five working days and respond substantively within twenty-eight days.

14. Changes to these terms

We may update these terms. The version in force is the one published on this page, with the date shown at the top. Changes apply to website use from the date of publication, and to a live engagement only if we have told you and you have not objected within a reasonable period, or where a change is needed to comply with law.

15. Contact

Questions about these terms can be sent to hello@stellarstart.global, or through our contact page.